Written on: 12/04/2012 by Bobbye
As a surprise birthday present for my husband, I ordered tickets to a Bruce Springsteen concert from Vividseats.com for the following weekend. I was totally thrilled when I saw that Vividseats.com had set up a Fed Ex shipping for my tickets within hours. Two days later, when the tickets were supposed to arrive; Fed Ex showed that they had not been shipped. Angry, I called Rob at Vividseats.com, and proceeded to take my frustration out on him. Rob was brilliant; he located the ticket seller who promised the tickets would be waiting at our hotel upon arrival. Rob gave me his direct extention in case I had any further questions. When I called the hotel enroute to the airport, the tickets had arrived and were waiting for us. We had a fantastic time at the concert and are very greatful to Rob for the way he helped. We have even asked him to find us some other seats for another upcoming concert. I most definitely recommend Rob Vividseats.com; you will not be disappointed.