Written on: 11/04/2012
This review echoes others below. Again I was met slightly late by an unidentifiable 'Gregg', and in my haste to catch my flight I handed my keys over to the company, already rather wary. On my return I waited for 2 hours for delivery of my car in the wind and rain! After numerous telephone calls, like the previous comments, I was told that my car wouldn't start, potentially due to a flat battery (all rather unlikely). Finally the car appeared with a driver, who was apologetic but completely oblivious about what had happened. He very kindly (!) said that company would be able to offer me free parking on a future occasion in compensation. To add insult to injury, the car valet which I had paid for had not been undertaken. I have heard nothing in response to my request for a refund. In my opinion this company is essentially a criminal organisation. Do NOT entrust your car/money with it!