Pontins at camber sands was meant to be our first family holiday since our son was born five years ago and what a disappointment it was!! where to start is the question, on arrival the main entrance was closed so we had to drive around trying to find the other entrance . once we eventually found it we then had to drive all around the site to bring us back to reception to check in then when tryin to park outside the room it was terrible having to trek half way across the site with suitcases and bedding is not what i wanted after travelling two hours!! After walking up the tatty iron stairs which have big gaps and holes in (not brilliant for children) when we entered the room the smell was awful there was mould growing on the windows and the curtains, the cupboards were dirty and the washing up hadn't been done. As it was so cold in the room we decided to put the electric heaters on which were provided only to discover the had not been health checked in over a year!! I was very disappointed with the facilities the go karts were never working and the crazy golf always "ran out" of golf balls. We didn't even attempt to try the food as the smell was enough. the only good thing about this holiday was the beautiful beach which was only a five minute walk and the bluecoats and the evening entertainment for the children had it not been for them i would not of stayed. we will never be returning again!!