Written on: 04/04/2012
Took three attempts to get leather swatches delivered. Ordered a wing chair in January, didn't get delivered till end of March, a couple of weeks longer than I'd been originally told. The chair was not as I had ordered, they had to take it back to the factory and alter it. The chair was also a lot smaller than advertised, but they simply claimed it was "within manufacturing tolerance", and didn't want to know. Wasted a lot of money with them as the chair is too small for me, wish I'd gone to DFS instead.