Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1504070

Why are you reporting this review?


★☆☆☆☆

“disappointing quality”

Written on: 03/04/2012

1.0 stars
dissapointing
April 2, 2012

After not even 6 months since I've purchased Samsonite Dura-lite Hardside 25" Hardside Wheeled Luggage and making only 3 European trips, my suitcase broke. I didn't only lose one piece of plastic located on the bottom of the suitcase, but also the plastic near it cracked. For such a extremely expensive luggage, I would expect greater durability. Since I've heard how long and disappointing the service and the claims at Samsonite last, I don't think I will gain much, but I know for sure they've lost one customer (and few others listening to my story).