Bought the Whirpool American fridege freezer back in 2003 from Alders (approx £1500) with a free 5 year guarentee. After 3 years it conked out (alarm going off, control panel flashing etc). Fortunately PCB and control panel replaced (eventuially) for free but would have cost around £300-£400 !!!!
In 2009 experiencing different problems (freezer and fridge not holding their temperature). Took bottom front grill off to remove accumalated dust and fluff which I thought would sort it out but it seems the condensor and/or capacitors have had it. Going to cut my loses as trying to get any service from Whirlpool is a waste of time! On the look out for a cheaper more reliable replacement.