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★☆☆☆☆

“item in stock when I ordered but now says awaiting stock”

Written on: 18/03/2012 by Drindod62 (1 review written)

I ordered a Birthday present for my Grandson. The item was advertised as 'in stock' at the time of ordering. I didn't hear anything from this firm and after approximately 10 days I emailed to ask when I could expect delivery. They replied that they were awaiting stock but could not give me any idea as to how long I would have to wait. The item at the time of ordering was £17.99. I Googled the item and lo and behold Play.com came up with the exact toy in stock for £30+ . I rang Play .com and queried this and they said it was a different supplier. I am annoyed on two counts - the fact that at the time of ordering it was marked 'in stock' - if it was NOT in stock they shouldn't have accepted my order. Secondly I had no communication from this firm to tell me that there were problems with the stock. I shall not be dealing with Play.com again and neither will I recommend them.