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“Outrageous charges for postage”

Written on: 16/03/2012 by VivienHarris (1 review written)

Am not impressed.
The postage charges are sooo high & paying for returns too, how is this any sort of customer service??
I bought a dress that was over a foot too long & a little too big. I returned the dress having paid for the return in advance or I would probably have had to pay even more (since when did online shops charge for this service, this isn't ebay with private sellers who can't afford to pay for returns).
Am I then to pay £4.99 shipping for the next size down & the £1.50 return again, just in case it's also way too long?? This would be £13 for just trying things on!!! OUTRAGEOUS!
For someone that isn't able to get out much & this is why i use online purchasing, i feel this website is totally taking advantage of my predicament.
No other website I have used are the postage charges soo high.
Never will i use their site again. I will never recommend Yours Clothing to anyone either!

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