Written on: 27/09/2010
I'm a firm believer in taking some authority in my travel. This includes strongly considering whether or not I want to check bags, researching SeatGuru.com to make sure I'm not sitting in the worst seat on the flight, and getting to the airport early so I won't have any hassles. I know that I'm not the norm, but I think the key to having an enjoyable travel experience is to do a good job of taking charge of what is in your power to control. That said, my Iberia experience was great.
All flights and connections left/arrived on time. I didn't check a bag so I didn't run the risk of having any lost luggage incidents. I sat in an exit row on the way to Madrid from JFK, and I was quite comfortable with the leg room despite having half a window view. The food on the flight was pasta, beef or chicken. I would say the selection was lower quality than something you'd find on Delta, but it wasn't horrible by any means. The on-board entertainment was sort of old school, limited to some drop-down screens in the middle of the cabin. They did have a cool tail cam on take-off and landing that allowed you to see what it looked like from that vantage point, which was pretty cool. Flight attendants were friendly enough, so no issues there either.
I think people go out of their way to review when they've had a bad experience. Also, I don't think everybody realizes that weather delays are out of the control of the airline, so they can't be faulted for any delays due to storms and such. I encourage people to question whether they need to bring 5 bags with them, to get to the airport 3 hours early, and to use all the online resources they can to make sure they have the best travel experience possible. Iberia got me to my destination and back - couldn't ask for more.