Written on: 13/03/2012
Have been with orange for nearly 3 years after leaving O2, now realise I've made a mistake. They've carpet blanketed an increase in all prices. Everyone was angry, it took 3 days to get through to them no matter what time I called. I'm paying £24 pm for an old HTC Desire. They new there was a newer version was coming out. But never even offered it me! I can hardly get 3G on it. Phoned customer services up and they said to switch to 2g. They weren't even in England! I should never have left O2. Never. The signal I's dodgy at best unless you're sat at the bottom of a nylon.
They will not provide you with APN settings to set up your WiFi hotspot, preferring to state you Need a bundle for it to work. This incorrect!
I literally cannot wait till my contract is up. O2 here I come!