written by on 11/03/2012
Terrible terrible Terrible!! I booked a flight through them in October of 2011 for a flight from Barcelona to Chicago in May 2012. In March 2012 I decided to check on the flight status on their website only to find out that the flight had been canceled!! No email was ever sent warning me about this...just...canceled. I called Customer Service...which if you speak English, good luck understanding a word they say. Sounded liked I was talking to a 12 year old who hated his life too. I was barely able to make out that Pakisitan Airlines was stopping ALL flights into Chicago as of March 24th 2012. Again...No Warning!!!It cost me an extra $444 to get a new ticket! I'm still waiting to hear back from them to at least get a refund. Avoid this airline!