written by on 09/03/2012
Bought pan for £75 at Grand Designs Live 2 years ago. Demonstration was fab and told us about the lifetime guarantee.
Over the last 6 months it has started to stick and has got progressively worse. Contacted the company via it's website to activate the guarantee but no response. Contacted again and still no response. Tried the phone number and got cut off. This company has no customer service - DO NOT BUY THEIR PRODUCTS. They are great products for a couple of years but then degrade the same as all the other cheap crappy non-stick products out there so don't waste your money.