Written on: 02/03/2012 by anyiesure (1 review written)
I sent the Original Copy of my'NCD'and Letter of Insurance cancellation from my former insurers to Esure. I was shocked when I received a letter from Esure few days later stating that the cancellation letter was printed from my email and as such, is not acceptable.
I am fully aware that insurance companies exchange information when it is necessary. What stops Esure from contacting my previous insurers on 08712714010 and enquire about whatever information they require?
My former insurers communicate with me through email, even my policy certificate was printed out from my email.
If Esure want to carry out their threat of cancelling my insurance, so be it, but they should refund every pound/pence that has been debited to my account.
Esure policy number 37199266