Written on: 24/02/2012
I have paid £50 to have the "privilege" to park my car at Storthes, thinking it would be safe. I have found my car in a state where someone has run my bonnet and stomped on the roof of my car, and my car alone. This is not a personal attack just random. Storthes accept no responsibility for the vandalism caused to my car and the CCTV camera's that over look the thousands of pounds worth of vehicles in the car park are covered by water droplets I saw when reviewing the footage with the security men who had just come back from a walk around to check up on things. Three quarters of the screen was obscured, this is NOT acceptable and I would NEVER recommend anyone to live here. I brought it up with the head of Storthes and he informed me that they are not allowed, by law, to sit and monitor the cameras. I do not expect this. I expect the cameras to be able to catch the picture of anyone's face who causes such damage to someone elses property. But yet he contradicted himself because multiple times we've had himself and security come up to our flat accusing us throwing things out the windows and playing with laser pens. We have never thrown anything out of the window and we have harmlessly played with the block opposite with the laser pens. But if they're by law not allowed to sit and monitor us how come they knew this and told us they' seen us on camera? The head of Storthes has also entered out flat without prior notice and walked into my female flatmates room, whilst she was alone in our flat, and opened her door, stood in the middle of her room and accused us of tampering with the windows so we can smoke, even though all the windows including bedrooms and the kitchen were broken when we moved in and we're all down on our application forms as non smokers, which we are, accused us of tampering with the fire alarms and propping our bedroom doors open which apparently we're not allowed to do. This is only a few of the intimidating times we've encounted as well as threats and verbal abuse from people we consider to be there to keep us safe and be professional. Storthes is a shambles and they only good thing I can say about it is some of the best friends I've ever had live right on my doorstep.