Written on: 20/02/2012
Nublue host my Magento website, and, being a non-techy and "tweaking" the site myself, I have, on occasion (which was at one point several times a day for days on end!) required their help. It's always been brilliant. Really. Every time I have a question I get a relevant answer - even out of hours. They've frequently got me out of sticky situations (for example when I upgraded Magento - incorrectly - and my website broke) to quickly changing my hosting plan, setting up SSL or helping with PCI compliance. Whatever help I've asked for they've been there. Couldn't ask for better support. Thankyou!