Written on: 13/02/2012 by DazzaL (3 reviews written)
I thought home delivery network were bad, but these guys are on a whole new level of incompetence.
they were supposed to deliver my passport on Thursday yet never turned up. When I rang to enquire what happened, they said they came but we didn't answer the bell. Yet four people were in the house all expecting the courier. I expect they went to the wrong address (as there's 1A-F and a 1 on our road).
So we rebooked for today and today we get an SMS "we regret courier unable to complete deliveries as promised". They wouldn't give details as to what weren't wrong this time, only offering to rebook AGAIN for tomorrow. So much wasted time with these clowns. I may have well just collected the passport from the IPS offices and avoided all this nonsense.