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★★★☆☆

“Lexus UK - Not the company you might think they are.”

written by ScottishYorkshireMan on 12/02/2012

I bought this car as a present to myself after a particularly good year before the banks destroyed it for us all. It was new, but it was still around the £30K mark.

Everything was fine until 2011, when I discovered I had an ABS fault. Upon further inspection it was discovered that the connector from the wiring loom to the ABS Pump was corroded. Now I was prepared to take this on the chin, until I had my local Lexus garage inspect the vehicle. Now, it turns out, that Lexus knew all about the problem, they even had error codes and a technical bulletin for their dealerships to handle the situation.

I was very surprised to discover that the remedy for my problem, is not only a new ABS Pump (circa £1200), new Wiring Loom (Circa £3000) and the most surprising, a new Windscreen (circa £800) in addition a fair sum of labour to fit all the above items the total repair cost comes in at £6500.

Now, like I said I could have took it on the chin, but why the windscreen, well alledgedly there is a design fault that causes water to ingress into the wiring loom, thereby causing it and whatever it might be connected to to corrode.

Given this was really, in my mind, the fault of Lexus, they should really have resolved the problem, their response was,

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