Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1466294

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Broadway Travel Luton”

Written on: 07/02/2012

My parents have recently had a very distressing experience with Broadway Travel. Broadway Travel misinformed the shuttle service company Holiday Taxis.com of return flight times which necessitated my parents arriving at the airport long after their booked flights had taken off. This resulted in my parents having to fund extra fares in order to get home. Broadway Travel admitted that "...on occasion system errors do occur and we can only surmise that a system error has occurred on this occasion." But they still refused to compensate my parents. My parents were penalised for an error that occurred on Broadway Travels 'system' through no fault of my parents. A long and convoluted correspondence with Broadway Travel has done nothing but expose their lack of integrity. PLEASE DO NOT USE THIS COMPANY.