Written on: 06/02/2012 by md_sparky (1 review written)
My partner and i bought my stepsons a supercar experience as a Christmas present, the 2 of them were looking forward to it and although we originally planned to go to Rockingham as it is close to our home in Lincolnshire, they were both keen to use the gift and decided to go to 3 sisters (as there is a 6 month expiry) and one of them is in the forces and is due to go to Afganistan in 2 weeks for 5 months.
The event weather line on the morning was saying the event was still on, even although the heaviest snow of the year was due that afternoon in Manchester (bbc weather). So we set off from our home in Lincolnshire and travelled the 160 miles.
20 miles from our destination we hit snow on the M6, so we rang the weatherline to double check and it was still broadcasting all events going ahead so we plugged on. Eventually arriving at the 3 sisters raceway through the heavy snow to a snow covered race track we were told it was cancelled.
They should have cancelled the afternoon events.
I travelled a round trip of 300+ miles in some of the worst driving conditions i've ever experienced.
told today that there is no refund policy for travel arrangements even in this situation.
DISGRACEFUL CUSTOMER SERVICE ATTITUDE - INCOMPETANT RUDE STAFF
SAVE YOUR MONEY AND GO SOMEWHERE BETTER