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★★★★★

“Excellent, No hassle home purchase”

written by rraanes on 06/02/2012

My partner & I recently purchased a Bett Homes (Scotland) in December. We used the part exchange scheme they provide and from viewing the show home, we moved into our new home within 3 weeks.

Part Exchange was a breeze. The site sales staff are very knowledgeable and friendly. No hard sales here at all and went out there way to help us in anyway they could.

Excellent communications throughout the purchasing process right through to completion one the paperwork and handing over of the keys.

Moved in on 22ND December, now it's the 6TH February and all the snagging issues have been completed.

The Site Manager excels in customer service. Constantly updating on the progress of snagging and personally checking all the work carried out.

I don't know about there other sites, but the Richmond Gate site certainly has Gold standard Sales & Maintenance staff. Could not be faulted.

Never mind there own marketing tagline "How a home should be". This is how Sales & Customer Service should be. Other builders catch-up.

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