Written on: 31/01/2012
in short
bbva in fuengirola where ordered to make a transfer to my account they sent the money to the wrong account and now refuse to help get the money returned i have tried calling there customer service number and all they can say is that its upto the branch to send the money back, but thats hard when the branch will not reply to emails or calls
the person who will not respond is Antonio Lorenzo
i will keep you undated is i get a responce from them and if they fix the sutuation
but as of now i would tell people to stay away from BBVA in Spain