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★☆☆☆☆

“Customer Service”

Written on: 30/01/2012

The customer service at O2 is terrible! They completely misslead me on my recent upgrade and then tried to charge me £100 to cancel my contract, which a different service advisor then said was £70. I am devestated and feel my trust has been completely abused. As soon as I can I will be cancelling my contract and going elsewhere.

NOT HAPPY.