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★★★★★

“Great experience with Zoom, Mississauga”

Written on: 23/01/2012 by abelitin (1 review written)

Well, I am sorry to hear so many people had bad experiences with this company, but mine is completely the opposite.

I rented a compact car from them for 5 days, and the price was incredibly low ($73.16 + Liability, $8.99 per day, because I do not have car insurance; my CC covered me for Collision Damage Waiver). And this was a fairly new car, 2011 with only 22k kms. Before leaving, I was advised of all potential charges: smoking in the car, unpaid parking tickets or 407 tolls + $30 admin fee, etc.

Upon returning it, the agent asked me how the car had performed, and whether I had liked it. I told them it was a great car, and the deal had been amazing, to a point that I would have taken it for another 5 days if I could have gotten the same rates. He then asked me if I would like him to check if they could give me the same rate. He did, and I left for another 5 days paying the same rate!

When I came back after 10 days, I got charged what I was expecting (no hidden charges whatsoever, as I had done my homework before and had checked everything on their website, including that liability insurance was mandatory if the driver did not have car insurance and was using the CC insurance, which only covers for CDW). I was actually afraid to ask if I could get the same rate for another rental period, as I could find myself in the difficult situation of having to resist the temptation of keeping the car for another 5 days!

I believe a lot of