Written on: 21/12/2010 by Moonbapa (1 review written)
& months ago we claimed for a bike that was stolen from outside our flats, it was locked, the chain was cut. The claims go to a company called TCF who gather the evidence and write the reports. They take their time with the claim yet send stroppy letters if they have not had a response from you right away.
5 Weeks ago i rang TCF asking what had happened to my claim, they said they had wrote the final report and was waiting for Esure to decide, rang Esure, they said were waiting for the final report from TCF and would ring me that afternoon........5 weeks later, still waiiting.
Have rang Esure again today, waiting for them to ring me back, oh just had my renewal notice today and obviously have not got my no claims bonus, but have also have not managed to claim. I just want to cancel my claim and cancel my insurance with Esure.