Written on: 28/12/2011
I have owned a lot of Scanpans since the late 90's. I bought the first one in Denmark and carried it home on the plane. Recently several developed bubbles or cracks and were no longer non-stick. Scanpan replaced ALL of them with no problem and no cost to me. The new ones even come with lids. I give Scanpan an A+! This is Nordstrom type service, and it's rare to find it today. I love cooking with these pans and I'm thrilled that Scanpan stood behind their product. The best pans ever!!