Written on: 23/12/2011
I chose Velo Ecosse having undertaken cost checks on the internet for the products I wanted. Part of the order was in stock and after a number of e-mails keeping me up to date with progress, the first part of the order was delivered earlier than expected.
For the balance of the order, VE were repeatedly let down by the suppliers of the Light and Motion lamps I had ordered. Over the course of several weeks whilst VE were being frustrated with broken promises from the supplier, I was kept fully informed with phone calls and e-mails.
The level of support and feedback from VE has been exemplary and I cannot recommend them highly enough. I have been happy to support them through this process and because of their attitude to customer support and feedback I will happily use them again.