Written on: 20/12/2011 by GaryC1979 (1 review written)
I spoke to their sales advisor who went and supposedly got the item I wanted from the warehouse and confirmed it was the right item and that it was in stock! Great I thought so placed my order on the 9th December expecting it to be dispatched within a couple of days . . . 20th December I finally get an email to say that the item has been dispatched by First Class post (having already emailed them and been told on the 19th December that it had already been dispatched). This is a Christmas Gift so if I am out when the postman calls then there is going to be no way to get it from the delivery office by Friday when I need it as I travel to family on Saturday morning long before the delivery office opens. Based on other reviewers' experiences this if of course assuming they have even sent the right item! Not happy - avoid Handtec at all costs (or anything to do with GPSK Ltd as Handtec is just a trading name of this awful company).