written by on 20/12/2011
As usual I was having difficulty getting City Link to deliver a package sent from Outside. After days of banging my head against the wall I turned to the customer services department on line at Outside and got an immediate response as they sorted out the problem with City LInk while I waited and even offered to phone me back if the link was cut. Outside resolved all the problems with City Link (and there are many)and had the package deliverd when convenient for me the customer instead of when convenient for City Link.
5 star treatment from a 5 Star company. Well done Outside!!
Next time I will however check before hand which Courier service is being used.