Written on: 12/12/2011 by annabelterry
I ordered an electric oven a month ago to feed my family. The money was promptly taken, however we are still waiting for delivery.
There may be cheaper deals on this site but now I realise the true cost of ordering from a cheaper company. I would definitely have paid more to receive the order more quickly.
We were only sent an 'update' on delivery a month after purchase.
After calling I was not given the opportunity to speak to anyone in charge but just had a young girl repeating the same line to me over and over again - "I can't give you a delivery date until the stock comes in". It's unbelievable that they should take your money when they don't even have the stock in their possession.
Also you are discriminated against if you live in a flat as the drivers are not insured to help carry your product up any stairs!!! So if you are elderly or at any physical disadvantage they will not help you out.
I will never use this company again and I urge others to pay a few more pounds for better service.