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“has become worst”

written by RussB on 11/12/2011

I have used 118247 for years and could not fault the service. Always polite, accurate and excellent service........NOW over the last couple of months I have taken my business elsewhere, with my job I am on the road a lot and some days I was calling 118247 6 or 7 times a day, recently though their call centre and customer service reps have all been outsorced abroad and the service is SLOW, IN ACCURATE, PAINFUL AND THE LAGUAGE BARRIER IS JUST NOT WORKING. 118247 sort it out as im sure I am not the only one that has moved away from your service.

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