Written on: 07/12/2011
My very first experience has been a nightmare. I had ordered for 3 pieces of clothing from first cry. I received a courier (first flight- who delivered only after repeated calls to them) which contained only 1 piece of clothing. When I complained to First cry about this omission, they said they had a problem at the warehouse level and they are sending the other 2 clothes. This time the package contained only 1 peice of clothing instead of 2. This time when i made a call, the customer service asked me to mail the picture of the package, which I promptly did only to be told by their customer service executives that they had sent all the items and there is no problem from their end and they are investigating it. Till date they have not resolved the issure nor have they refunded me for the clothing which they have not delivered.
Anyone who are planning to buy from First cry beware they are out to cheat you. If at all you really want to buy then opt only for payment on delivery. Please do not pay in advance.