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“Do not under any circumstances use boohoo!!!”

Written on: 06/12/2011 by Kasey_48 (1 review written)

I am absolutely appalled at such a lack of customer service from boohoo. I ordered my items at the end I October..the tracking info states it was delivered 4 days later and left in a 'secure location' however nothing was there when I arrived home. Granted this may have been the couriers fault however boohoo have been incredibly difficult to get hold of and automatically reply saying they will reply ASAP which is a complete joke as I have now sent them 12 emails regarding a letter in which I signed, scanned and emailed back to them as they requested. Since then I have heard nothing. I find it ridiculous that a company as big and well known as boohoo doesn't have a contact number. I can safely say they have lost any future purchases from myself and I have warned all my friends and family about them too! All I want is my money back for 2 dresses that I have never received! Just thought if warn anyone else thinking of shopping with this joyful company.......

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