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“Extremely disappointed”

Written on: 03/12/2011

It would seem Jacquie Lawson and associates are not bothered now I have paid for seven advent calendars this year; the only one received was my own. not one of the others sent to Spain and Australia were received. The automated responses from the JL help desk are a joke; they blame the recipients server etc. why would they shove it the spam box; it hasn't happened before, this is the fourth year we have been sending cards, and advent calendars last year; no problems; what's gone wrong? I have sent a request asking JL to send them to me so I can forward on;(their recommendation). Automated response again and no follow up action. The fact you cannot contact them by phone or post is great cause for concern.