written by Jensen123 on 07/11/2011
Placed a small order to check out the service before ordering several grands worth of stuff to redo my home gym.
The item I bought never arrived and even after two weeks had passed, and many emails had been sent, they refused to send a replacement or give me a refund.
I have now been charged for an item I have never received.
The customer service is useless. They just keep saying it may or may not be on it's way even though it was posted over two weeks ago.
Absolutely horrible experience from start to finish.
First time in over a decade I have even had a bad experience buying online.
AVOID AT ALL COST!