Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1422887

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★☆☆
WRITE A REVIEW

“New store at Ventura Park”

written by AndrewMacF on 04/11/2011

At present badly accessed, because of main roads through the Centre complex and distance of new store from other retail complexes. For a pedestrian, quite long walking and hair-raising road crossings. Need to liaise with site owners and council to improve environment and access.

Staff at present inexperienced and some longish delays at tills, awaiting supervisors to sort out.

Cafe pleasant but too small for expected numbers. Service slow and inexperienced (eg no saucers given to us with our cups)

Early days, but needs monitoring and a lot of improvement to bring about the excellent quality of service usually expected at JL (eg Solihull, which is really a beacon of excellence!) Would recommend to friend after improvements have come through (I am sure you will sort this out!)

Was this review helpful? 0 0