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“5 star service!”

Written on: 30/10/2011 by Spanna123 (1 review written)

Flew to Paphos, Cyprus from Bristol on 9th October. What an excellent flight. Left on time from Bristol. No entertainment on flight, as Thomas Cook no longer have entertainment on short haul flights, hence the 1* rating.We had booked a bundle of pre-chosen seats and meals, as it worked out cheaper. Was a morning flight, so the meal was breakfast. The hot meal consisted of bacon, sausage, beans and scrambled egg. There was also another sort of 'bag' that had a blueberry muffin, orange juice and cutlery, serviettes and salt and pepper in, as well milk and sugar for either tea or coffee. I hate airline meals, even the thought of them makes me feel rather ill, but I have to say it was delicious, and the first airline meal I have ever eaten! The cabin crew were brilliant. Lovely, happy people who were pleased to help you in anyway they could. They obviously love their jobs! On landing we were told that it was the pilots last flight after 47 years of flying, and his wife was on-board and everyone on the plane gave him a round of applause. Landed on time at Paphos, and a great flight.

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Return flight was on 23rd October. Checked in at and went through security and customs, only to hear a last call for all passengers! Dashed to the gate (Paphos is a very small airport and it took literally 30 seconds to get to the gate) and got the bus to the plane. All the cabin crew welcomed us aboard and we took our seats, only to find we were about the fifth group of people on the plane! Obviously this was not TC's fault, and we later discovered that the plane from Bristol had landed early, and had an earlier take off slot. Took off early, and again we had pre booked meals and seats. This time it lunch. We had sausage and mash with peas and carrots, followed by cheese and biscuits and apple crumble, and of course a choice of tea or coffee. Again, delicious, and I ate it all! Crew, again were happy and attentive, especially since we one of them saying later on in the flight she had been up since 3.30am that morning, and it was now 4pm! No entertainment as on the outbound flight, but this didn't matter as most people have a book and some kind of entertainment with them anyway. We had a 4h 30 flight time, rather than the usual case of being a longer flight because of wind etc. Arrived at a very windy Bristol 20 minutes early.

Overall 2 great flights, great cabin crew and amazing service! Will use again.