written by mrpeter on 28/10/2011
Next day after booking they'll call you to inform, that the price went up. They won't tell you, that you need to pay extra for a luggage, they NEVER reply to your emails, on the phone nobody seem to know a thing about your booking, then they'll make you pay again for something you already paid for (in my case transfers). If you complain, they'll tell you that they do everything ih line with terms and conditions. NEVER EVER USE BEACH COLLECTION OR TRAVELBAG if you don't want your holiday experience to be ruined by uncopetent people whos only interest is to rip you off. I'd give zero stars. Don't be fooled by prices they offer on the website. They are not real. I learned my lesson. Never again.