Written on: 28/10/2011 by mabdevil (28 reviews written)
Mixed reviews on this airline and if I have the chance to return to Mauritius, I would certainly give BA a go, because the service was poor even while in the Terminal at Heathrow, as there was a delay, but no communication!
The seats are too small and Air Mauritius certainly look to cram the customers in to get the best return for each flight. The interior looks dated and drab and it seems that all seats have the entertainment black box under each, meaning reduced space for your feet. The legroom, if you are anything approaching 5 and a half foot is about the same as a budget airline on short haul. A disgrace, really.
The food was only reasonable, although it was hot. The rolls, though, were hard and the fruit half frozen (or is that half-thawed?)
The stewards and stewardesses didn't seem to want to smile or be friendly and the ability to drip tea or coffee on the person in the aisle seat was consistent, at least.
Not enough drinks service and if you wanted a glass of water while the crew were sleeping, you had to help yourself, as there was only 1 steward on duty.
The entertainment was OK, with a choice of films and TV programmes and these catered for a wide audience. However, the music choices were severely limited.
Oh how I wish we could afford business class, after reading the seats go almost flat! You can only dream of sleeping in those seats!
Lots of negatives in my review, I'm afraid. The positives:
Oh well, we got there safely! The plane was clean and tidy and there was a bag containing socks, a blanket, eye mask for everyone and the headphones for the entertainment were free.