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★☆☆☆☆

“APPALLING customer service”

Written on: 22/10/2011

Agent either refuses to respond to repeated emails or dodges the questions. Extensive work done to property since I moved in, yet I was not notified in advance and not even after scaffolding was erected. I had to be in on many occasions to allow the work to be completed, including painting window frames / front door etc. And now I've discovered that more work has to be done - from the builders themselves, as the agent apparently refuses to be honest with me, on the rare occasions when he does make contact.
Agent's latest trick is to say that he's going to HAND OUT KEYS to his handyman (apparently OK as he's