Written on: 20/10/2011 by AsifH (1 review written)
We found webcreationuk after doing some research on the internet and looking at reviews. The sales team were very friendly and welcoming and so we decided to go ahead. That had to be the worst decision of our lives!
We were told that the website would take 12-14 weeks and actually took almost 18 months! It took them 3 months just to get the homepage completed and another 6 months to get the other pages designed with the remainder of the time spent on coding.
Some of the work done appears to be copied from other websites and sub-standard. The coding is poor and even though we have been live for 5 months we are still finding issues with the website. The website itself had hundreds of spelling and grammatical errors which took us ages to fix.
We have tried to resolve the issues on numerous occasions but we get nothing but extremely poor customer service and ridiculous excuses.
The designers and coders are based in India and you can only contact them via email. We have never been able to speak to a account manager despite requests to have them contact us.
If our situation does not improve quickly I feel that we have no option but to take this awful company to court and try and get our money back.
PLEASE stay away from this company! They will take your money and produce a poor website. Don't be swayed by the good feedback - They are offering free services for people who post positive feedback.