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“Ideal experience”

written by yorknh on 29/09/2011

I recently refinanced with Guaranteed Rate and I couldn't be happier with the process or the results. I dealt with Savvas Fatfetsidis who was friendly, efficient, and effective. He sought out multiple options including some that I didn't initially qualify for, but after taking the necessary actions I ultimately did.

A specific example is that my credit rating came in 1 point below a level that would qualify me for better rates. Savvas suggested that if I paid a specific amount to reduce my credit card debt, it would likely make the difference. I was able to make that payment, and Savvas took action with the credit rating agencies to get my score updated. This conscientiousness resulted in me having several great options, and I merely had to choose the loan that made the most sense for me. He is exactly the kind of person one hopes to encounter (but rarely does) when dealing with financial products.