Written on: 26/09/2011
I came across ActiveQuote by chance and boy I am pleased I did!
As someone who is very wary of insurance agents I have been pleasantly surprised by the attitude and service of this company. There is no pressure to buy or bias towards one insurer, and the customer service is brilliant.
When I first looked at the website to get some quotes somebody called me the same evening to see if I needed any help, they gave impartial advice based on my specific needs to get me the best quote. There was no hard sell and they were really happy to leave the details with me to consider.
Upon renewal I was contacted by Wayne Carter who checked that my current provider was the still best option for me rather than taking the easy route of just renewing it.
I contacted them again recently as I wanted to add my new baby to my policy and again I cannot fault their customer service. I called them and asked to speak to Wayne (as he had been so helpful before) who went away to find the answers for me and came back to me within a few hours with the new quote. He was very friendly and it is refreshing to speak to a company where all the staff are both friendly and efficient.
I cannot recommend ActiveQuote highly enough, they have been fantastic.