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“The worst Customer Service Ever!!!!!”

written by on 20/09/2011

I have never been so disrespected while paying my money for a service. I attempted to fly out of Nashville at 10:55am 9/15/11. When I arrived the agent told me that my flight times were changed and my traveling agency failed to relay that message so the next available flight would be at 3:00pm 9/15/11. Knowing that this was NOT FRONTIERS fault. I accepted the major financial inconvenience this misunderstanding caused. However when I returned back at 2:00pm to get on the 3:00pm flight the agent that was assigned to help me lacked professionalizm and empathy toward my situation. While explaining the inconvenience that I was caused earlier that day to a friend traveling on the same flight, the agent told me