Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1400095

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★☆☆

“Good value but Open Box and a late delivery”

written by on 16/09/2011

I suspect it is a widely practiced method by this company, but if it is, it’s not recommended. The Air Optix lenses arrived in a closed box, but the Ciba Vision Focus Dailies, which is a slightly more bulky box (nothing major, but it holds 30 lenses) arrived completely and purposely opened, flattened, while the lenses that were in it were placed next to the flattened box in the envelope. As a doctor, I know that the process of packing these contacts is hands-free, as it should be, in the factory. True, the lenses are still preserved in the foil, but to open a container that was handed by someone (do I know if they even washed their hands before handling the lenses???) is not a pleasant thought and anyhow would mean that the lenses container is no longer guaranteed to be clean, let alone sterile. This is not the way to send contact lenses, even if the box itself could be a bit squashed in the envelope during the delivery if left as is (in a padded envelope, nothing would happen to it for sure). Since there are items in the box that fill it, nothing major would happen to it, and hence there is no need to break the box purposely, flatten it, and take out manually the contacts from within as a preparation for delivery. This is unprofessional and unsanitary. Otherwise, I could deal with the few days of delay in the delivery itself, though another company shipped the same items in two days.

Was this review helpful? 0 0