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“Opus Energy are Cowboys”

written by Belinda11 on 15/09/2011

I have been with OPUS ENERGY a year and am unfortunately tied into a 2 year contract. They underestimated my small business electricity bill by £2000 despite taking regular meter readings. They then tried to take the full amount by Direct Debit and sent bailiffs to my shop demanding payment in full. The eventually set up a payment plan which they later cancelled and demanded the amount in full again.

I had to pay them £1400 in full!

I strongly discourage anyone to use them as a supplier. The business next door to me also uses them and has had the exact same problem! Their Customer Service staff are rude and aggressive and have no intention of helping to resolve complaints.

I wish I had looked into Opus Energy before signing up with them as I notice that there a few companies with a good word to say about them. If I had read these reviews I would have known not to join them!

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