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“worst service ever”

Written on: 05/09/2011 by titcosc2 (1 review written)

I ordered a bracelet in February. As it broke on first wearing I phoned Jewelryboxx and when they eventually answered the phone they sounded quite sympathetic and said if I returned it they'd fix it and pay postage. a month later I phoned and again when I finally got an answer I was told it had arrived and was being mended. 6 months later, despite a letter and e mails I have no refund or bracelet. No answer from their phone again today and guess what, my e mail informing them that this is a breach of contract before I send my pre- action letter has been returned because their inbox is full!!!