Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1393213

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★☆☆☆
WRITE A REVIEW

“poor customer service”

written by on 01/09/2011

I purchased a tent from gooutdoors a few weeks ago, i did a pitch up first before we went away and noticed the inner tent was broken, so i took it back to be told that they would have to send it off for investigation and would contact me within a week, i was very disappointed about this, the customer service is very poor.
before i returned my tent to the store i phoned up and was told to bring it straight back and they would exchange it, i told them i wasnt leaving till i got a new tent, they then took my tent out to the warehouse to check if the inner tent had broken, then 1 1/2 hours later stood in the shop waiting, they returned to say get a new one off the shelf.
why couldnt they have done this in the first place it would of saved a lot of time.

MORE TRAINING NEEDED !!!!!!!

Was this review helpful? 0 0