Written on: 28/08/2011 by nicoleharrison
We had a voucher for 10 free rides if you have one paying customer per ride (which my daughter brought home from school.)
Before we left for pleasure land Southport we read all the small print to make sure we could use it at the weekend or bank holiday NOWHERE on the voucher said WE COULDN'T.
When we got there we tried to redeem our vouchers only to be told we couldn't use them over the bank holiday weekend. I tried explaining that there was nowhere on the voucher that said this but the manager just couldn't be bothered he could see my children were upset but all's we got was a big fat NO!!!
The total unprofessonalism of this place is astounding.
To actually send these vouchers out to children in schools without the correct information is disgusting.
My advice would be don't bother going not only are they unprofessional but the rides are old and clapped out the place needs a good refurb!!!!