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“Great site for families just don't book through Keycamp!!”

Written on: 17/08/2011

We have recently returned from a trip to Berny Riviere, France. The campsite is great for families with lots to do on the site and outside. The kiddies race track with little cars and motorbikes was an instant hit with our 3 year old. The bouncy castle was great for our 2 year old although he needed a little help to get in. The swimming pool complex is excellent for all ages and for our 2 boys the children's pool was great as it is one depth throughout so they both felt confident playing in the water. We went to Asterix Parc which we would highly recommend for all ages. Some great rides for little ones. unfortunately we booked through Keycamp and found all the mobiles homes filthy, not just our family but also the other 2 families that travelled with us. We had to deal with blood and vomit on mattresses from previous guests, lumps of mould surrounding the kids beds and then had to ask for an apology!!!The stained mattress was not changed but a cover just put on for some other poor unsuspecting customer. I noticed this as I was leaving the mobile to go to my 3rd allocated accommodation after refusing to stay in it. Other members of our travelling group got presented with a mobile with a hole in the wall, dirt all over the floor, stains all over soft furnishings and a table literally falling apart. So overall campsite really good, clean and tidy with excellent facilities but our stay not the best due to Keycamp service