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★☆☆☆☆

“Raileasy overcharge”

written by on 10/08/2011

I bought 5 tickets from Raileasy and was overcharged by over £50 from what I could have paid at the rail station kiosk.

they said they offer the same price as the rail company - they don't- I even offered to meet them at the rail station to show them

they then said it was higher due to underground travel, - again not true - I sent them a link to show that the price included underground travel.

IF you complain, email them, they charge £1 per minute on normal phone lines

I recommend you buy tickets at the station kiosk, they are duty bound to offer you the cheapest price.

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